Start & Stop Service

Starting Water / Sewer Service
Welcome to East Valley Water District!

Owner


For your convenience, please select the application to apply for water / sewer service using Docusign.  


Required Documents

 
In order to verify the service address, please return the completed application and attach one of the following supporting documents:

  • Please submit a legible copy of Identification.
  • Copy of Closing/Settlement Statement or Grant Deed.

Service Deposit


A $150 deposit will be required for each dwelling unit.

Option to Waive or Reduce Service Deposit



Automatic Payment


Applicants have the option to apply for Automatic Payment. Application must have auto-pay for 18 months to qualify for a Waived/Reduced Deposit. In the event the Bank Account is closed the customer must update the District with the new account information or the deposit will be required. If the customer has three returned Auto-pays; the Auto-Pay will be removed and a deposit will be required.

  • Single Family Residents - May sign up to have Deposit Waived
  • Commercial/Multi Family - May sign up to have a Reduced Deposit of 50 % of required amount
Credit Check
Single Family Residents with one dwelling unit have the option to apply for a Credit Check and Upon the approval of a satisfactory credit score the Deposit will be waived.

Tenant


Owner must contact Customer Service on Behalf of tenant

Stopping Water / Sewer Service

Have you moved? If you need to cancel your water / sewer service you may do so by contacting Customer Service.
Please include the following along with your request:
  • Account Number
  • Service Address
  • Date you would like to cancel service
  • Phone Number
  • and Forwarding Address

Request may be submitted by:

Email

:

Customerservice@eastvalley.org


Phone

:


(909) 889-9501


Fax

:

(909) 888-6741


Other Information

If the water service is currently on, we may schedule the transfer of service on the next available service date. Although we strive to establish your service as quickly as possible, service connections may take up to 2 business days for completion.

​Payment Information

Payment Options may be found here.

Rate Information


East Valley Water District is a not for profit government agency. Water and Wastewater rates have been established through a Public Hearing Process and set to recover the costs of service.
Adopted Rate Information