SB 272- The California Public Records Act

On October 11, 2015, Governor Brown signed SB 272 into law. This bill requires local agencies to publish a list of “enterprise” systems. These are systems that are used across multiple departments or that contain information collected about the public and are systems that serve as original sources of data within an agency.

Certain systems are exempt from disclosure, including:

  • Emergency service systems
  • Information technology security
  • Building access
  • Mechanical controls
This catalog will be reviewed and updated on an annual basis by July 1 of each year.

Full text of SB 272
Updated June 28, 2017
Vendor Product Purpose Catagory Custodian Data Collection Frequency Data Update Frequency
AdComp JACK Payment Kiosks Utility Billing Information Technology Daily Daily
AutoDesk AutoCAD Engineering Design Software Engineering Information Technology As Needed As Needed
Azteca Systems Inc. Cityworks Work Order Management System, Asset Management,
Inventory
Asset Management Information Technology Daily Daily
Cisco Auto Attendant
Call Manager
Contact Center Express
Jabber
Phone System, Call Center, Instant Messaging Communications Information Technology Daily Daily
CivicPlus www.eastvalley.org District Web site Web Site Public Affairs As Needed As Needed
ClearFly ClearFax Fax Communications Information Technology As Needed As Needed
DocuSign, Inc. DocuSign Electronic Signature Document Management Information Technology As Needed As Needed
Esri ArcGIS Suite Mapping, Spatial Analysis, Asset Management Geographic Information Systems Information Technology As Needed As Needed
Laserfiche Laserfiche Records Management Document Management District Clerk As Needed As Needed
Microsoft Exchange Enterprise Email System Email System Information Technology Daily Daily
NeoGov Insight Online Applicant Tracking Human Resources Human Resources As Needed As Needed
Neptune Technology Group N_Sight Plus Meter Data Management System Utility Billing Customer Service As Needed As Needed
Novus Solutions NovusAgenda Agenda Creation, Special Meetings Agenda Management District Clerk As Needed As Needed
Selectron Technologies, Inc. VoiceUtility Interactive Voice Response System Communications Information Technology Daily Daily
Selectron Technologies, Inc. Outbound Delivery Service Automated Courtesy Calls Communications Information Technology Weekly Weekly
Solarwinds Web Help Desk Help Desk Ticketing IT Service Management Information Technology Daily Daily
TrakStar TrakStar Employee Evaluations Human Resource Human Resources Annually Annually
Tyler Technologies Incode 10 Cashiering, Customer, Information System, Utility Billing Utility Billing Customer Service Daily Daily
Tyler Technologies Incode 10 Accounts Receivable
Accounts Payable
General Ledger
Payroll
Purchasing
Financial System Finance Daily Daily
Tyler Technologies Tyler Content Manager Records Management Document Management Finance Daily Daily
Zoom International Zoom Call Recording
Call Quality Management
Communications Information Technology Daily Daily