What are the tiers and how were they decided?

Before the tiers were established, the District reviewed and grouped operating expenses. After reviewing these costs, it was determined that three tiers were needed because the District has three sources of water, each with different costs associated with use. General operating costs were applied proportionately to each tier. 

The rate structure has been designed so that the District is not dependent on Tier 3 revenue for operational stability. Beyond the actual cost of delivering Tier 3 water, revenue from this tier will be used to expand our water conservation programs and increase system efficiencies. We will work hard to help our customers that are using water in Tier 3 to become more efficient, so they can reduce or eliminate the use of this most expensive water.

Show All Answers

1. What are Budget Based Rates?
2. What are the advantages of budget based rates?
3. What other water agencies are using budget based rates?
4. Will budget-based rates help EVWD earn higher profits?
5. What are the tiers and how were they decided?
6. I am on a fixed income, are there programs available to help me pay my water bill?
7. How is a water budget determined?
8. How much water is in a unit?
9. How is the indoor budget calculated?
10. How do you know how many people live in my house?
11. I have more than four people living in my house, can I update that number?
12. How is the outdoor budget calculated?
13. I use more water in the summer than in the winter- will I exceed my water budget when the weather is hot?
14. My neighbor has a much larger yard but fewer members of his family- do our water budgets treat us both the same?
15. What if I go over my budget?
16. If I don’t use all of my budgeted water, can I roll it over to the next month?
17. If I don’t use all of my budgeted water, will I be charged for the whole amount?
18. Are there any exceptions to the Water Budget Amounts?
19. What happens if I get a leak and fix it? Will there be an account credit?
20. Are these rate increases a result of constructing the District headquarters?