How does the district ensure that meter readings are correct?

East Valley Water District utilizes Automated Metering Infrastructure, also known as Smart Meters, to electronically collect water usage information. This consistent stream of water-use history can alert both the District and customers to pipe breaks, toilet leaks, and broken valves. In turn, customers have the ability to manage their monthly bills more efficiently, reduce water waste and prevent possible water damage. 

Traditional meter reading is a labor-intensive process performed manually by a staff member at each location. For more information about smart meters, please click here.

Customers can access their water usage information by logging into the online billing portal here. Once logged in click the Utility Billing tab, select the account number, then the Consumption History tab.

Show All Answers

1. How do I start new service?
2. Can I get an extension on my bill?
3. What are the district’s normal customer service business hours?
4. What should I do if I need emergency service?
5. Why does it seem to take the District time to fix a leak?
6. What are the best times to call or come in for customer service?
7. Where is the customer service department located?
8. What should I do if I have a concern about the quality of my water?
9. Can I test my own water at home?
10. Why would the water pressure at my house sometimes seem abnormally low or high?
11. How does the district ensure that meter readings are correct?
12. How can we help keep our water clean?
13. How can customers save money on their water bills?
14. How many days are in the billing cycle?